Refund & Returns Policy – Vasanam India

At Vasanam India, we strive to ensure that every saree you receive meets your expectations in terms of quality, design, and elegance. However, if you are not completely satisfied with your purchase, we are here to help with a simple and transparent return and refund process.

We offer returns for eligible products within 7 days of delivery. To qualify for a return, the saree must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact. Products that show signs of use or damage after delivery will not be eligible for return or refund.

If you receive a damaged, defective, or incorrect product, we request you to inform us within 48 hours of delivery by sharing clear images or videos as proof. Once verified, we will arrange for a replacement or issue a full refund, as per your preference.

Replaced/ defective/ damaged products will be delivered back to you within 10 days

For returns due to personal preferences such as dislike of color, design, or fabric, return shipping charges may be applicable and will be borne by the customer. Refunds for such cases will be processed after deducting applicable shipping or handling fees.

Once your returned product is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be credit within 5–7 business days and credited to your original method of payment.

Please note that certain items such as customized orders, discounted products, or items purchased during special sales may not be eligible for returns or refunds, unless they arrive damaged or defective.

We recommend handling sarees with care, as slight variations in color or design may occur due to lighting and screen differences, which are not considered defects.

For any return or refund requests, feel free to contact us:

Email: vasanamclothing@gmail.com
Mobile: +91 9870433207

At Vasanam India, your satisfaction is our priority, and we are committed to providing you with a seamless and trustworthy shopping experience.

Vasanam India – Crafted with Care, Delivered with Trust.